VIP Flight Attendant

4 years 4 months

September 2020 — now

Steward

Russian Railways “SAPSAN”, Moscow

Passenger service on Board a high-speed train “SAPSAN”.
Work in 1st and business class.
Interaction with VIP clients.
Run preparation.
Meeting passengers.
Organizing and providing comfortable and safe transportation of passengers.
Providing a range of services on Board.
Taking orders from passengers.
Compliance with standards and technologies for providing service to passengers Solving conflict situations.

6 months

March 2020 — September 2020

Administrator

GrandRoza (Plants), Moscow

Sale and collection of bouquets
Working with the customer base. Receiving and processing orders Advising clients
Maintaining order in the parlor and in the workplace

4 months

November 2019 — March 2020

Administrator

Kinari-Spa (Thai and Bali Massage and Spa-programmes), Moscow

Organizing effective work of the salon
Monitoring compliance with standards, order and discipline
Providing customer service, working on client retention
VIP service
Creating a favorable atmosphere in the salon
Preventing and eliminating conflict situations

Unfinished higher education

2023 г.

Russian State University for Humanities, Moscow

Faculty International relations and foreign regional studies

Specialization World Politics and International Business

End date: August 2020

SkyAcademy-School of VIP Flight Attendant for Business-Aviation

SkyAcademy, г. Moscow