NAIS
Resume №11656 Updated 24 November 2020

  Another 1 photos available to registered employers

By agreement
Full time
Moscow (ready to move)

Female, 33 years

Height: 175 см

Weight: 55 кг

Martial status: not married

Children: no

Citizenship: Russia


Work experience

9 years 9 months

March 2015 — now

Cabin crew

Etihad Airways, Abu Dhabi

Premium cabin trained in guest services and onboard hospitality
 Successfully completed all healthy and safety operating procedures
 Attended all client needs in a timely manner and reduced wait time
 Efforts led to year-round satisfactory feedback from clients;
accelerating my path to a promotion
 Implemented thought leaderships practices to find solution to
unforeseen problems
 Refined overall skill set to adapt to always changing customer
standards
 Represented Etihad Brand at Formula One Grand Prix Abu Dhabi on
a yearly basis
 Demonstrated stress tolerance and ability to work well under
pressure
 Acquired essential problem-solving skills to handle unpredictable
customer behaviour.
 Emphasised great presentation and attention to detail to improve
brand loyalty.
 Build great relationships and helped create a constant team working
environment


3 years 4 months

July 2011 — November 2014

Cabin crew

Windrose Aviation, Kiev, Ukraine

 Occasionally assigned VIP chart crew responsible for onboarding experience for members of government and high placed executives
 Responsible for general on-boarding procedures and processes
 Maintained and updated ledger of all customers special requests


Education

Higher

2013 г.

Kiev Linguistics University, Kiev, Ukraine

Faculty Philology

Specialization Enterpreting



Visas:

UAE resident visa, Russian and ukrainian passport


Knowledge of foreign
languages:

English (Fluent)


Computer knowledge:

Advanced user



 Key skills and achievements:

9 years of experience in aviation. Ability to work efficient under time pressure and stress Flexibility and ability to work under demanding work schedule Highly adaptable, hardworking, positive, cosmopolitan and punctual. Strong cultural awareness and ability to adapt to new environment and people Keen to learn and deavdelop new skill


 Your hobbies:

Yoga, Pilates, dancing, horse-riding, photoshooting


Avia-Uspeh

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