Manager of Operations Control Center (OCC)

1 year 3 months

August 2022 — November 2023

Managing Director

Avia Group NJSC (Ground Handling), Khimki

• managing main business and operation processes,
• developing and executing the company’s business strategies,
• communicating and maintain trust relationships with shareholders, business partners and authorities,
• analyzing problematic situations and occurrences and provide solutions to ensure company survival and growth.

3 years 2 months

June 2019 — August 2022

Deputy General director of operations

Sky Atlas JSC (Flight Support), Moscow

• preparing and implementing company documents,
• recruiting and training employees,
• controlling Commercial department work and organization of interaction between departments,
• searching, negotiating and signing contracts with providers,
• preparing and analyzing flight and commercial stats data for companies’ management,
• auditing and reviewing team performance with further recommendations for enhanced operating practices,
• ensuring team readiness for response to irregular operations and emergency events,
• assisting General director in company management as assigned.

2 years 11 months

July 2016 — June 2019

Head of flight support department

Sky Atlas JSC (Flight Support), Moscow

Was invited to create and lead the Flight Support department in a young ground handling company.

Duties:
same as previous +
• preparing and implementing company documents,
• recruiting and training employees,
• department’s work process organization,
• searching, negotiating and signing contracts with providers,
• preparing and analyzing flight stats data for company management.

1 year 3 months

April 2015 — July 2016

Deputy head of flight support department

Avia Group СJSC (Ground Handling), Khimki

• controlling and allocating dispatch team resources between requests,
• scheduling duty shifts for dispatch team,
• assisting head of department in process organization,
• operational control of daily flights schedule,
• ground handling organization and coordination in different airports.

2 years 2 months

February 2013 — April 2015

Ground handling dispatcher

Avia Group CJSC (Ground Handling), Khimki

• coordination and organization of the ground handling process (private and charter flights),
• allocating human resources for different flights,
• training of Jr. Supervisors,
• assisting the crew to interact with airport departments,
• preparing documents for the crew, customs and immigration.

8 months

June 2012 — February 2013

Sr. apron supervisor

Avia Group Handling CJSC (Ground Handling), Khimki

• coordination and organization of the ground handling process (private and charter flights),
• allocating human resources for different flights,
• training of Jr. Supervisors,
• assisting the crew to interact with airport departments,
• preparing documents for the crew, customs and immigration.

1 year 3 months

February 2011 — June 2012

Apron supervisor

Avia Group Handling CJSC (Ground Handling), Khimki

• coordination of a ground handling process (private and charter flights),
• assisting the crew to interact with airport departments,
• preparing documents for crew, customs and immigration.

11 months

May 2009 — April 2010

Apron supervisor

Best Aero Handling (Ground Handling), Khimki

• coordination of a ground handling process (private and charter flights),
• assisting the crew to interact with airport departments,
• preparing documents for crew, customs and immigration.

2 years 5 months

September 2008 — February 2011

Check-in dispatcher

Sheremetyevo International Airport (Airport, Ground Handling), Khimki

• passenger check-in for private and charter flights,
• interaction organization between airline representatives and airport departments.

2 months

July 2008 — September 2008

Passenger agent

Sheremetyevo International Airport (Airport, Ground Handling), Khimki

* escorting passengers to / from the terminal / aircraft

Higher

2011 г.

Lomonosov Moscow State University, Mocow

Faculty Physics

End date: September 2023

Air Transport Safety for Managers

MSTU CA, г. Moscow

Safety of Personal Data

Informzaschita, г. Moscow

Winter OPS and DRM recurrent training

Kronborg Air Consult, г. Geneve

Flight Support organization

Aeroflot aviation school, г. Khimki