Стюардесса бизнес авиации

7 years 4 months

December 2017 — now

Sales Executive

Optifashion (Retail), Dubai

- Invite and greet customers into the store to initiate and complete the sales process.
- Provide customers with expert advice, styling tips and product knowledge.
- Encourage the customer to become repeat customers.
- Provide complaint resolution professionally and at an instore level.
- Ensure that regular customers are informed about special offers, new arrivals.
- Display items in an attractive way and ensure that all items are stocked appropriately.
- Provide stock take with accountability and daily and monthly reports with the use of MS Excel.
- Excellent communication skills through the use of Russian, English and beginning level Arabic based on the broad international customer base.

9 years 1 month

March 2016 — now

Sales Executive

Pal Zileri (Retail), Abu Dhabi ,UAE

• In charge of the store.
• Greet guest who enter the shop.
• Provide an excellent customer service.
• Sales activity, creating new leads for new business opportunities, achieving the business target.
• Send daily report to the supervisor.
• Responsible for the selling activities.

1 year 4 months

July 2014 — November 2015

Flight attendant in business aviation

Sfera (Aviation), Moscow,

• Private Jet Flight Attendant providing excellence customer service to Jet owners, executives Jet card members and charter passengers.
• Duties include cabin safety, catering, menu planning, meal preparation, cabin cleaning, aircraft stock.
• Ensuring the safety of passengers on board by following the international airlines safety procedures.

2 years 2 months

February 2012 — April 2014

Head Waitress

Safisa (Catering and hospitality), Moscow

• Taking orders.
• Seating and welcoming customers to their tables.
• Explaining the menu and specials to the customers.
• Serving food.
• Maintaining the cleanness and property of the restaurant.
• Providing excellent customers service in all times.
• Dealing with difficult and unhappy customers professionally.

Unfinished higher education

2018 г.

Russian State New University, Москва

Faculty Business technology in tourism

Specialization Management

2 месяца

End date: August 2014

Jet Service Training Center

Jet Service, г. Moscow