Resume №5613 Updated 10 May 2023
By agreement
Moscow (ready to move)

Female, 48 years

Citizenship: Russia


Work experience

2 years 9 months

March 2015 — December 2017

Head of VIP charter sales

ElitAvia Ltd. (Business Aviation), Ljubljana, Slovenia

• Strategic Planning for fleet optimization
• Operational Management
• Key Account Management
• Customer Relationship
• Contract Negotiations
• Budgeting and Forecasting
• Stuff Training and Developement
• Fleet Marketing


4 years 3 months

November 2010 — February 2015

Charter Sales Executive

ElitAvia Ltd. (Business Aviation), Ljubljana, Slovenia

• Responsible for quoting and selling process for charter fleet optimization
• Cold calling to attract new clients
• Managing existing clients (CRM)
• Fleet availability advertising


3 years 10 months

January 2007 — November 2010

Flight manager/ Flight attendant

EastUnion, RusJet, Acass (Canada), NewJetCo (Europe), Vim Airlines, KrasAir (Business Aviation/Aviation), Moscow

• Passenger’s service on board
• Catering arrangement
• Communicating with handling companies


Education

Secondary special education

1999 г.

Krasnoyarsk Aviation Technical Colleage, Krasnoyarsk

Faculty Airline Operational Processes

Specialization Qualification in Airline Operational Processes



Knowledge of foreign
languages:

English (Fluent)


Computer knowledge:

Confident user


Driver licence:

Categories B (2006 г.)


 Key skills and achievements:

• More than 15 years experience in public relations and customer service in aviation industry.
• Competent self-starter with at positive altitude who is willing to work hard, learn new skills and work closely with management to ensure a positive corporate image.
• Excellent organizational skills with the ability to focus on the specific details while maintaining an overall prioritization of goals and providing exemplary service.
• Positive, social, taking initative, team player, strategic thinking, problem solver.


 Your hobbies:

Running, cross-country skiing, photography, interior design.


Avia-Uspeh

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