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8 лет 4 месяца
январь 2016 —
наст. время
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LEAD VVIP Flight Attendant
KlasJet (Aviation),
Vilnius
Aircraft type: Bombardier CRJ200, Bombardier Challenger 850, Hawker XP 800, Boeing 737-500
• Service Standards development: In-flight Service standards both for executive and charter flights;
• Silver service; VIP knowledge, etiquette and protocol of different regions;
• Crew Service training and recurrent - instructor;
• Service quality control;
• Service briefings to crews;
• Service problem solving;
• Service tools implementation;
• Service manual updates;
• Cabin interior standards (setting up aircraft's interior: flowers, cloths etc.);
• Warehouse loading;
• Catering orders (crew meals/drinks; passenger meals/drinks and other services as per client’s requests) meeting expenses limits;
• Catering agreements;
• Executive fleet management: flight attendant’s rosters, uniforms, AC deep cleaning organisation when in base, on-board tools (service, household items, galley equipment: quantity vs needs);
• Owner flights, charter flights: organizing/supervising in-flight related operations, coordinating catering orders in corporation with international catering companies/suppliers, controlling flight budget/invoices; VIP Catering and menu preparation; restocking the AC; food preparation/presentation to VIP standards; setting up aircraft's interior (flowers, table cloths etc.).
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1 год 7 месяцев
сентябрь 2015 —
апрель 2017
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VVIP Flight Attendant
Confidential (Aviation),
Luxembourg
Aircraft type: Dassault Falcon 50, Falcon 2000S, Falcon 7X, Lineage 1000.
• Organizing and supervising in-flight related operations;
• Coordinating catering orders in corporation with international catering companies and suppliers;
• Controlling budget/invoices of each flight;
• Silver service; VIP knowledge, etiquette and protocol of different regions;
• VIP Catering and menu preparation;
• Delivering silver service;
• Restocking the aircraft;
• Responsible for managing the aircraft for 15 days per month with some flexibility;
• Ability to work both: independently and in the team;
• Food preparation and presentation to VIP service standards;
• Owner flights;
• Sourcing and standardizing aircraft equipment and amenities;
• Organizing inventory, setting up aircraft's interior.
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1 год 6 месяцев
март 2014 —
сентябрь 2015
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VVIP Flight manager
Charter Jets (Aviation),
Vilnius
Aircraft Type: Haweker 800XP, Bombardier Challenger 850 (CL-600-2B19).
• Detailed menu planning & procurement of high quality foods from caterers, restaurants and grocers while being thrifty;
• Ensure all special requests and dietary needs are met;
• Responsible for cleaning, stocking, ordering all supplies. Maintain stock in locker at hangar;
• Pre-flight & Post-flight duties; arrange cleaning for dishes, glassware, linens, Pillows/blankets; prepare expenses reports;
• Maintain magazine subscriptions, DVD's, CD's and IPad management;
• Organizing and supervising in-flight related operations;
• Coordinating catering orders in corporation with international catering companies and suppliers;
• Controlling budget/invoices of each flight;
• Silver service; VIP knowledge, etiquette and protocol of different regions;
• VIP Catering and menu preparation;
• Delivering silver service;
• Restocking the aircraft;
• Responsible for managing the aircraft for 15 days per month with some flexibility;
• Ability to work both: independently and in the team;
• Food preparation and presentation to VIP service standards;
• Owner flights;
• Sourcing and standardizing aircraft equipment and amenities;
• Organizing inventory, setting up aircraft's interior.
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10 месяцев
май 2013 —
март 2014
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Lead Flight Attendant
Air Lituanica (Aviation),
Vilnius
Aircraft type: Embraer 170 and Embraer 175.
• Experience in customer service, taking responsibilities as a Senior Cabin Attendant, improving quality of service, backed up by skilled instructors and state-of-the-art simulators.
• Carrying out the defined procedures in order to achieve the highest level of safety, punctuality, service standards;
• Taking all necessary safety/security/medical precautions during the flight and passengers embarkation/disembarkation, reporting in chain of command any irregularity observed, reacting in accordance with procedures and given training;
• Providing optimum of comfort and service to all passengers;
• Completing passengers cabin check of cabin emergency/service equipment and security checks to full extent and report in chain of command any irregularity observed;
• Reading in–flight announcements;
• Flying on aircraft types: Embraer 170 and Embraer 175.
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1 год
май 2012 —
май 2013
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VIP Flight Attendant
Confidential (Aviation),
Europe
• Organizing and supervising in-flight related operations;
• Coordinating catering orders in corporation with international catering companies and suppliers;
• Controlling budget/invoices of each flight;
• Silver service; VIP knowledge, etiquette and protocol of different regions;
• VIP Catering and menu preparation;
• Delivering silver service;
• Restocking the aircraft;
• Responsible for managing the aircraft for 15 days per month with some flexibility;
• Food preparation and presentation to VIP service standards;
• Owner flights;
• Sourcing and standardizing aircraft equipment and amenities;
• Organizing inventory, setting up aircraft's interior.
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3 года 7 месяцев
сентябрь 2008 —
апрель 2012
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Senior Flight attendant
AirBaltic (Aviation),
Riga
Aircraft type: Boeing 737-500, Boeing 737-300, Fokker 50, Dash 8 Q400.
• Carrying out the defined procedures in order to achieve the highest level of safety, punctuality, service standards;
• Taking all necessary safety/security/medical precautions during the flight and passengers embarkation/disembarkation, reporting in chain of command any irregularity observed, reacting in accordance with procedures and given training;
• Providing optimum of comfort and service to all passengers;
• Completing passengers cabin check of cabin emergency/service equipment and security checks to full extent and report in chain of command any irregularity observed;
• Reading in – flight service and announcements;
• Flying on: B737, F50 and Dash 8 Q400.
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Высшее
2005 г.
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Vilnius University, Vilnius
Факультет: Communications
Специальность: Public relations and media
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1 month
Дата окончания: март 2019 г.
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Cabin Crew Training program approved by CAA of the Republic of LT in respect with EASA Comission
Safety First, г. Vilnius
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2 months
Дата окончания: ноябрь 2008 г.
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Cabin Crew Training program approved by CAA of the Republic of Latvia in respect with EASA Comission
AirBaltic Training, г. Riga
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