Female, 35 years
Height: 175 см
Weight: 58 кг
Martial status: married
Children: yes
Citizenship: Russia
|
2 years January 2017 — January 2019 |
Бортпроводник Северный Ветер (Авиаперевозки), Москва Безопасность и сервис на борту |
|
2 years 2 months April 2014 — June 2016 |
Бортпроводник Аэрофлот (АК), Москва Безопасность и сервис на борту. |
|
11 months May 2013 — April 2014 |
Персональный ассистент/переводчик вице-президента ТТК (Коммуникации), Москва -Личные поручения руководителя |
|
Higher 2010 г. |
РГСУ, Москва Faculty Ин яз Specialization Переводчик |
|
1 год End date: December 2023 |
Курсы для VIP стюардесс Skyacademy, г. Москва |
|
3 months End date: March 2016 |
English school of studies, English language training UK College, г. Folkestone |
|
6 месяцев End date: July 2013 |
Первоначальная подготовка бортпроводников ПАО Аэрофлот, г. Москва |
|
72 часа End date: March 2007 |
Туристический менеджмент Экстрем, г. Москва |
| Knowledge of foreign languages: |
English (Fluent) |
| Computer knowledge: |
Advanced user |
| Driver licence: |
Categories B (2019 г.) |
Key skills and achievements:
Допуски на Airbus 319 / 320 / 321, Boeing 737 / 777 / 747.
также работала на ssj100 и А330.
Владею английским на уровне fluent-имеются сертификаты от Cambridge University and English
School of Studies, Kent, UK.
Имеется действующий ВЛЭК.
Опыт работы в ГА более 5 лет как в эконом, так и в премиальном классе обслуживания.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Reassured and comforted passengers during turbulent flights and unavoidable delays.
Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
Followed safety, passenger and supply pre-flight checklists.
Restocked and organized food, beverage and passenger items inventory.
Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Helped guests locate seats and stow luggage in the appropriate locations.
Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
Your hobbies:
Плавание, чтение, психология.
Swimming, reading, psychogy.
Other information about yourself, comments:
Ответственна, сервисна, тактична. Большой опыт работы с людьми различных социальных статусов. Индивидуальный подход.
Welcoming, bilingual Flight Attendant with exceptional hospitality skills. Caring and astute with proven ability assisting passengers with special needs. Over 3000 flight hours in domestic and international routes.
