Lead Business Analyst

1 year 9 months

September 2024 — June 2026

Lead Business Analyst

Level Group, Moscow

Led projects focused on the automation and development of corporate business processes using 1C: Document Management, from business requirements gathering and analysis through to implementation and deployment of changes into production.

Key responsibilities:

• Gathering, analyzing, and documenting business requirements from stakeholders.
• Analyzing, modeling, and designing business processes.
• Preparing functional requirements and technical specifications for business process automation.
• Collaborating with business stakeholders, developers, and external contractors.
• Supporting the implementation of system enhancements, including solution discussions and ensuring that delivered functionality meets business requirements.
• Conducting functional and end-to-end testing.
• Demonstrating implemented functionality to stakeholders.
• Supporting the deployment of changes during the pilot and production operation stages.
• Analyzing user feedback and further developing functionality based on operational results.
• Preparing user documentation and conducting employee training.
• Providing 2nd- and 3rd-line support for the corporate system.

Selected Projects:

• Independent Procurement — 10 months:
Automation and development of independent procurement business processes in 1C: Document Management.

• Corporate Documents — 9 months:
Design and automation of processes for the preparation, approval, and processing of various types of corporate documents.

• Corporate Transaction Approval for a Sole Shareholder — 9 months:
Design and automation of the corporate transaction approval process for a sole shareholder, including enhancement of existing processes.

• Preparation and Modification of Tender Documentation — 7 months:
Design and automation of processes for preparing and modifying tender documentation, including integration between 1C: Document Management and 1C: BIT.Finance. Preparation of technical specifications for external contractors, facilitation of working meetings, and participation in implementation oversight.

• Standard Construction Contract Templates — 6 months:
Analysis of existing processes and business requirements; participation in pre-sales activities and estimation of planned system enhancements. Design of the logic for selecting standard contract templates for tenders and independent procurement, and preparation of technical specifications for automating the creation of contracts and supporting document packages.

Technology Stack:
1C: Document Management 2.1, 1C: BIT.Finance, Draw.io, MS Office

9 months

December 2023 — September 2024

1C Business Analyst / Consultant

LAB Industries, Moscow

Provided support and functional development of corporate 1C: Document Management and 1C: ERP.UH systems, with a focus on contract management.

Key responsibilities:

• Provided 2nd- and 3rd-line user support.
• Analyzed and processed user requests.
• Developed and enhanced functionality in 1C: Document Management.
• Assigned tasks to technical support teams and monitored their execution.
• Trained users and prepared user documentation.

Selected Projects:

1C: Document Management —1C: Payroll and HR Management (ZUP) Integration — 4 months:
Gathered and analyzed requirements and prepared technical specifications for automating the organizational structure, including automatic creation of 1C: Document Management user accounts based on 1C: Payroll and HR Management data.

• 1C: Document Management — ERP.UH Integration for Contract Management — 5 months:
Configured integration rules, supported the exchange of contract-related documents between systems, investigated and resolved data exchange errors, and prepared and maintained user documentation.

Technology Stack:
1C: Document Management 2.1, 1C: ERP.UH, MS Office

4 months

March 2023 — July 2023

Software Implementation Specialist

Axenix, Moscow

Worked as part of a project team implementing 1C: ERP at Bosch manufacturing plants.

• Participated in developing the access rights and role model for all 1C: ERP modules.
• Tested implemented changes related to user roles and access rights.
• Provided technical support for user administration and access rights management in 1C.

11 months

March 2022 — February 2023

1C Consultant / Business Analyst

RTCOMM.RU, Moscow

• Advised users on the functionality of 1C-based systems, including 1C: Enterprise Performance Management (UPP), 1C: Document Management (DO), 1C: Inventory Management System (SU TMTS), and 1C: ERP.UH.
• Handled user requests, including their processing, documentation, and assignment to the appropriate support teams.
• Tested and documented enhancements and bug fixes submitted by developers for acceptance.
• Monitored the full lifecycle of user requests.
• Analyzed incident root causes and identified recurring incidents with a common underlying cause.
• Maintained the knowledge base (help desk) based on current support cases and solutions.
• Prepared user guides and instructions for working with various 1C configurations.
• Organized and facilitated meetings with the 1C development team and business stakeholders.

Key Project: Document Archiving — 5 months:

Role: Project Lead / 1C: Document Management Business Analyst (v1.4)
• Gathered and analyzed business requirements from the Document Management Department.
• Designed a document operational storage mechanism by introducing a Records Classification Scheme into 1C: Document Management.
• Prepared technical specifications for development.
• Tested the developed functionality.
• Demonstrated the solution to business stakeholders.
• Prepared user guides and instructions.

Technology Stack:
1C: Document Management, MS Office

11 months

November 2020 — October 2021

Lead Service Delivery Specialist

My Documents Public Services Center, Moscow

Worked with documents using specialized government information systems, including AS GUF, AIS MFC, PVD, ESUO, and other information systems.

1 year 1 month

February 2019 — March 2020

Document Management Specialist

Ministry of Science and Higher Education of the Russian Federation, Moscow

Internship in the Administrative Department, Citizen and Organization Inquiries Division
• Processed a high volume of inquiries from individuals and organizations, registering approximately 30 incoming requests daily in the Ministry’s electronic document management system, both in paper and electronic form; approximately 10% were inquiries in English and French.
• Coordinated and documented communication between the Ministry’s departments and external parties: prepared registers of citizen inquiries and registers for transferring documents from the Citizen and Organization Inquiries Division to other departments; prepared draft letters in electronic form.

Higher

2020 г.

Moscow State Linguistic University (MSLU), Moscow

Specialization Records and Information Management