Resume №5768 Updated 26 January 2018
By agreement
Moscow (ready to move)

Female, 34 years

Height: 169 см

Weight: 50 кг

Martial status: not married

Children: no

Citizenship: Other countries


Work experience

8 years 10 months

June 2015 — now

Freelance Corporate Flight Attendant

Air Alsie (Business Aviation), Moscow

Present Air Alsie Denmark Position: Freelance Corporate Flight Attendant
Base: Moscow, Russia and Sonderborg, Denmark and Worldwide

- Pre - Flight Service and welcoming of the VIP Passengers
- Pre - Flight service of the welcome drinks, snacks, newspapers, cabin accessories and full flight silver service
- Cooperation and ordering catering with major Russian catering companies ( Dellos Air Service, Novikov Catering, Cafe Gallery etc.), exclusive restaurants in Moscow( Turandot, Manon, Pushkin, Sumosan, Nedalniy Vostok, La Maree etc)
- ensuring the safety of passengers on board an aircraft
- purchases of everything needed for aircraft
- Interaction with the assistants of the owner of the aircraft, guards, drivers, cooks, etc.
- Experience with children
- Control, purchase and order of food, magazines, flowers, household goods, medicines and other supplies necessary on board.
- Advanced communication and interaction, negotiation skills.
- Punctuality, responsibility, ability to organize work, high level performance discipline, attention to detail.
- Post flight organization of the aircraft. Keeping highest levels of hygiene and cleanliness of the
aircraft.


7 months

April 2015 — December 2015

Corporate Flight Attendant

Re Alloys (Business Aviation), Katowice

Occasional work
Base: Katowice, Poland

Position: Corporate Flight Attendant on Company`s Private Embraer Legacy 600. Tasks include: Managing cabin, aircraft expenses, handling, catering expenses, managing crew accommodation, transportation, aircraft interior.


3 years 7 months

February 2014 — September 2017

Chief Flight Attendant and Business Assistant to CEO

Eagle Express LTD Switzerland (Business Aviation), Sion;Geneva; Belgrade

Eagle Express LTD Switzerland and Eagle Express DOO Serbia / Full time employee
Base Sion and Geneva.

Position 1: Business assistant to the CEO (Covering Operations, Charter Sales, Crew Management, Client`s Representative Person)

Position 2: Chief Corporate Cabin Attendant

- Providing Highest Standard Service onboard
- Organization of Crew Scheduling
- Flying as Cabin Attendant on board and controlling service on board of other employed attendants
- Promoting Company on VIP Events such as EBACE in Geneva and other similar business aviation gatherings
- Stocking Aircrafts, managing stock lists and maintaining highest organization and cleanliness of the aircraft.
- Stock includes – Porcelain Plates (Christofle and other respected brands), crystal glasses, silverware, beddings, decorative pillows and blankets, snacks, soft drinks, alcoholic drinks, cleaning products, first aid kits and more.
- Designing Cabin Attendant Uniforms
- Budget Control
- Catering Budget Control and Organization at the airports worldwide.
I have resigned this position in September due personal reasons.


4 months

October 2013 — February 2014

Cabin Crew

Air Serbia (Commercial Aviation), Belgrade

Commercial Aviation: Air Serbia former JAT Airways (in partnership with Etihad Airways)
Belgrade, Serbia
National Airline Company

Position 1: Flight Attendant
Position 2: Part of Promotional Company Team. Presenting company on promotional
Flights, company VIP events and press conference events.
I have resigned this position due better opportunity in
business aviation.


12 years 3 months

January 2012 — now

Freelance Corporate Flight Attendant

Business Aviation (Business Aviation), Worldwide

Freelance Corporate Flight Attendant
(WindRose Jet Charter, ExecuJet, Jet Magic Malta, Sage-Popovich Inc Chicago, Advanced Air Management UK..)


2 years 1 month

December 2009 — January 2012

VIP (Corporate) Flight Attendant

Prince Aviation (Business Aviation), Belgrade

Position: Full time VIP Flight Attendant and standby OPS Assistant


Education

Higher

2019 г.

University of Belgrade, Belgrade

Faculty MEF Faculty of Aviation Management Studies

Specialization Bachelor of Science Degree in Aviation Management


Courses and trainings

EASA CC Atestation

End date: January 2018

EASA Safety and Emergency Training; Ditching; CRM; Security; Fire and Smoke; First AID

TAG AVIATION Academy, г. Fanborough, UK


End date: December 2017

MEDICAL CLASS 2

Issued by FOCA Swizterland, г. Switzerland



Visas:

As Serbian citizent, I am EU Schengen free visa; Russia free of visa; China Free of visa; USA Visa.


Knowledge of foreign
languages:

English (Fluent)

Serbian (Fluent)

Spanish (Fluent)

Russian (Conversational)

French (Basic)

Bosnian (Fluent)

Croatian (Fluent)


Computer knowledge:

Expert

Word - Outlook - Excel - Power Point
AVINODE Software


Driver licence:

Categories B (2012 г.)


 Recommendations and references:

  Information is only available to registered employers


 Key skills and achievements:

AIRCRAFT TYPES
Global Express 5000 Gulfstream 450, 550 Dassault Falcon 7X, 900EX, 2000 LX, 50
Embraer Legacy 600 Challenger 601 Cessna Citation XLS, XLS+, X
AIRBUS 319/320 BOEING 737 200-800 ATR72-500

TRAININGS

2017 EASA Medical Class 2 Authorized by FOCA. Switzerland;
2018 EASA CC Attestation; UK Civil Aviation Authorities
2013, 2016 Training Solutions Corporate Flight Attendant Training | Customer Service Excellence Training
2016 CRM/ FIRST AID / SECURITY/ SERVICE Training AIR ALSIE Denmark
2013 AIR SERBIA Flight Academy Initial Cabin Crew training EU OPS approved Certificate
2013 ETIHAD Flight Training Academy Initial and Premium Cabin Crew Training Certificate
First Class In flight - Excellence Guest Service Training
(As trainee I have got highest mark on academy for exceeding
expectations)
License: Cabin Crew Attestation no. SRB-13-0311.In accordance with EU OPS regulations
2013 Medical Certificate Medical Class 2 by Joint Aviation Authorities; Pertaining to a flight crew license.
License: GCAA license issued 30 Nov 2013 and 2013 Medical Certificate GCAA Medical Certificate


 Your hobbies:

AIRCRAFT INTERIOR DESIGN
ASTRONOMY
ART
HORSE RIDING
MUSIC
AVIATION PHOTOGRAPHY
FITNESS
BOOKS
NETWORKING
GASTRONOMY


 Other information about yourself, comments:

Enthusiastic professional with excellent 8.5 years customer service skills seeks opportunity to improve passenger safety, security, and comfort as EASA certified VIP Cabin Attendant. Highly trained, both commercial and general aviation. With more than 14 types of aircraft flown. I am a conscientious person who works hard and pays attention to detail. I'm flexible, punctual and have ability to handle challenging situation. My previous work experience included attracting new customers through exemplary and quintessential service on board and ground. I would like to bring my general passion for innovation, to your organization. I’m keen to work for a company with high profile, permanent or freelance position.

Уважаемые,

Я пишу Вам с целью узнать, существуют ли вакансии в вашей компании? В приложении отправляю Вам свое резюме для информации.
Я хотела бы представить Вам мой 8, 5-летний профессиональный опыт в бизнес авиации. Я полностью обучена, как в коммерческой, так и в общей авиации в качестве ведущего бортпроводника. Работала с более чем 14 видами самолетов. Помимо полета, я работала помощником генерального директора, и есть опыт по управлению экипажем, помощи в OPS, продажи рейсов, а также, я член стартап компании AОС.
Последних несколько лет моя база была в основном в городах Женева, Сион и Москва.
Будучи, что я являюсь русским энтузиастом, я провела много времени в России. Я изучала русский язык в школе уже 12 лет, а в свободное время занимаюсь русской историей и культурой. Моя мечта – найти базу и остаться в России.
Я нашла хорошее понимание и сотрудников в местных ресторанах и ресторанах по всей территории России. Занималась переговорами о самом хорошем качестве продуктов питания и максимальных скидках на цены. Я хорошо осведомлена о расходах на полеты, и я знаю держать в руках и контролировать их, если это необходимо.
Я добросовестный человек, который много работает и обращает внимание на детали. Я быстро забираю новые навыки и готова учиться и познакомится с новыми коллегами. У меня также есть много идей и энтузиазма. Я очень хочу работать в компании с высоким профилем.

Напоминаю, что мне как гражданину Сербии не нужна виза для России и Китая, если это важно для вашей операции.

Пожалуйста, сообщите если я могу каким-либо образом внести свой вклад в вашу компанию и бизнес, поскольку я ищу новые задачи в своей профессиональной жизни.

С уважением

Ирена Милисав

Корпоративный бортпроводник


Avia-Uspeh

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