Resume №7318 Updated 5 April 2019
By agreement
Moscow (ready to move)

Female, 38 years

Height: 168 см

Weight: 50 кг

Martial status: not married

Children: yes

Citizenship: Other countries


Work experience

7 years 9 months

August 2016 — now

Freelance VIP flight attendant

Panaviatic, Ltd (Business Aviation), Tallinn, Estonia

Cabin preparation, VIP service on-board, ordering catering from catering companies, restaurants and hotels, trip and menu planning, aircraft paperwork


7 years 11 months

June 2016 — now

Processing specialist

Luminor Bank AS (Finance), Tallinn, Estonia

Preparing, reviewing and processing of private customer’s loan agreements in compliance with policies and procedures, regulatory guidelines by gathering and reviewing necessary documents and information within designated time frames.
Collaborating with loan managers and representative of the notary to ensure a successful customer experience.
Maintaining a current working knowledge of all product offerings and internal policies and procedures


1 year 3 months

February 2015 — May 2016

General manager assistant

Oil & Gas Consulting OÜ (Finance), Tallinn, Estonia

Coordinating the schedule of the Managing Director; preparation of the necessary materials (presentations, reports, etc.); arranging meetings and joint events; administrating and managing the office workflow; organizing and preparing the document management; organizing internal and external communication, managing the company's internal web site; ensuring a well-functioning working environment; assisting Managing Director in drafting the budget and following its implementation and compliance.


3 years 2 months

December 2011 — February 2015

Sales Support Specialist

Danske Bank AS Estonian Branch (Finance), Tallinn, Estonia

Building a new customer relationship, supporting Client Managers work, active sales of bank credit products (credit cards, short-term loans, home loans), client credit solvency analysis, documentation and notaries transactions (mortgage), resolving all kind of problems. Proactive contacts and result oriented sales (email, phone).


4 years 6 months

April 2011 — October 2015

Barman

VaBANK AS (Entertainment /Customer Service), Tallinn, Estonia

Serving the nightclub's top priority clients (VIP) in Bank Owners Club. Main activities were serving cocktails, making different kind of other alcoholic drinks. Building relations – knowing clients and offering friendly and smooth atmosphere, etc. The cashier main functions; inventory.


3 years 5 months

July 2008 — December 2011

Service Advisor in Main Branch

Danske Bank AS Estonian Branch (Finance), Tallinn, Estonia

Danske banking group is the largest in Scandinavia and the third large bank in Estonia. My job as Service Advisor was to offer best service to clients, client advising in cash management business, short time investment products, other different bank products offerings.


2 years 10 months

June 2005 — April 2008

Major customer service – Barmaid

Tresmark Kaubanduse OÜ (Restaurant Scotland Yard) (Catering), Tallinn, Estonia

Serving clients; taking orders; cocktails making and serving; meals serving; the cashier main functions; goods ordering; inventory etc.


Education

Unfinished higher education

2021 г.

Нарвский колледж Тартуского университета, Таллинн, Эстония

Specialization Предпринимательство и управление проектами


Higher

2014 г.

Таллиннская школа экономики, Таллинн, Эстония

Specialization Право



Visas:

Российская виза, европейский паспорт


Knowledge of foreign
languages:

English (Basic)

Estonian (Fluent)

Russian (Fluent)


Driver licence:

Categories B (2004 г.)

Avia-Uspeh

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