Female, 36 years
Height: 165 см
Weight: 60 кг
Martial status: not married
Children: no
Citizenship: Kazakhstan
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5 years 11 months May 2018 — now |
Sales and customer service manager City Smart Group LLP (CSC is multifunction application for IOS and Android. Sales part of my role includes attraction of new customers who buy package of membership to get the discount for goods and services displayed on app and share the profit of company’s income.), ALMATY ✓ To communicate with customers to solve problems. These problems include everything from complaints to simple questions. Most companies have customer service representatives. Exceptional oral and written communication abilities. Experience with Customer Relationship Management. Strong time management and prioritization abilities. |
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1 year May 2017 — May 2018 |
CEO Spinnaker LLP (Spinnaker LLP is the distributer of Swiss made timepieces ULYSSE NARDIN), ALMATY ✓ Sales, account and customer service departments. Individually work with each client (oriented for VIP services).To be in charge of all the documentation work related to the translation, marketing. ✓ Engaged in the organization of supplies of transportation and shipment of watches from Switzerland to cities of Kazakhstan Republic. ✓ Responsible of PR of boutique ULYSSE NARDIN. To bear the worthy name of ULYSSE NARDIN in Kazakhstan, I also need to be aware about other technical characteristics and novelties in many different watch brands of a similar level. ✓ Responsible of discipline of employees in the boutique and the perfect cleanliness and tidiness that I was conducted. |
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10 years 7 months September 2013 — now |
VIP Flight attendant Global Jet Luxembourg SA (Global Jet Luxembourg formerly Silver Arrows is a private Luxembourgish air charter company operating business jets. The airline offers charter and leasing opportunities in Europe and Northern Africa.), Luxembourg ✓ Constantly available for fast travel around the world to be in the right place and time for the flight (rested, good looking and perform the flawless service). |
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3 years 2 months August 2013 — October 2016 |
VIP Flight attendant LLP Fly Jet (Business Aviation), ALMATY ✓ VIP flight attendants provide personal services to ensure the safety and comfort of passengers. Take care of VIP guests and assist them with special needs. Maintain service on the board at the level of 5- stars hotels despite to the lack of space and opportunities. |
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3 months May 2013 — August 2013 |
Flight attendant JSC BEK AIR (Airlines), ALMATY ✓ An understanding of others. The ability to build rapport easily. The ability to contribute as a team member. A safety consciousness. Adaptability to any situation. ✓ Warm and friendly manner. Culturally aware and a likeness for diversity. Empathetic to others needs including children. Appropriately sensitive of others. Caring and willing to assist others. ✓ Knowledgeable of the importance of hygiene standards. ✓ Are accepting and intelligent enough to follow and be trained in aircraft safety procedures and first aid. Types of aircrafts: Fokker-100, Embraer-190. |
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5 years 9 months April 2007 — January 2013 |
Flight attendant JSC Air Astana (Airlines), ALMATY ✓ Purser of Economy and Business Classes |
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Higher 2010 г. |
Kazakh Economic University named T. Ryskulov, ALMATY Faculty International Relationships Specialization Bachelor of Political Science |
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Secondary special education 2006 г. |
Linguistic college at KazURIWL named Abylai Khan, ALMATY Faculty Foreign Languages Specialization ENTERPRETER |
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4 days End date: June 2016 |
Training for Dangerous Goods Transportation by Air Transport JSC Scat Air company, г. Almaty |
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3 days End date: July 2015 |
Customer Service Excellence by Training By Dietmar Duller Training Solutions, г. ALMATY |
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3 days End date: March 2015 |
First Aid and Aerodynamic Training Course Flight Safety, г. Paris |
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3 days End date: March 2015 |
Crew Emergency Training Recurrent Course Flight Safety, г. Paris |
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2 days End date: April 2014 |
Emergency Procedure Training Swan Aviation, г. Paris |
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3 days End date: February 2014 |
Training for CRM Civil Aviation Academy, г. Almaty |
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3 days End date: November 2013 |
Training for Aviation Security Civil Aviation Academy, г. Almaty |
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7 days End date: May 2013 |
Training For Fokker 100 Cabin Crew Baltic Commercial Aviation, г. Almaty |
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1.5 month End date: April 2007 |
Cabin Crew Initial/Conversion B-757, B767 and A320 CAE Flight Safety, г. Amsterdam |
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7 days End date: April 2007 |
Safety and Emergency Procedure Training Condor, г. Frankfurt |
| Visas: |
SCHENGEN multi entry valid untill 2022 UK multi entry valid untill 2020 |
| Knowledge of foreign languages: |
English (Fluent) Russian (Fluent) Turkish (Conversational) Kazakh (Conversational) |
| Computer knowledge: |
Advanced user MICROSOFT OFFICE |
| Driver licence: |
Categories B (2009 г.) |
Recommendations and references:
Information is only available to registered employers
Key skills and achievements:
Responsible
Communicability
Responsive
Ability to keep an equal mind and stay calm in stressful situations
Ready for sliding/flexible schedule
Disciplined
Team oriented
Your hobbies:
• SKII
• FASION DESIGN
• CROSS FIT
• JOGGING
Other information about yourself, comments:
I would like to express my interest as the International VIP Flight Attendant and the opportunity to apply my expertise in the industry. When reviewing the job description, I was thrilled to discover how well my experience aligns with your needs and requirements. I was drawn to apply because, from reading your company’s requirements, I feel your core mission and culture suit what I offer as a professional.
As an adept VIP Flight Attendant with 11 years of experience, I have a well-rounded background in administrative and refined talents in emergency management and safety procedure, which makes me an ideal fit for the International Flight Attendant position. Additionally, I am a proven expert in decision-making and a consistent collaborator. My experience has strengthened my abilities in customer service, while my attention to detail and focus on accuracy has afforded me excellent critical thinking skills.
As a seasoned professional with a focus on structure and performance, I am thrilled at the prospect of bringing my talents to Global Jet Luxembourg. Please contact me at your earliest convenience to further discuss how my work history and personality fit the International Flight Attendant role.
Upon your evaluation of my resume, you will note a period of time unaccounted for. I elected to pursue a short sabbatical. With full disclosure to my employer, I embarked on a personal mission to enhance my professional experience and knowledge base. I would be open to elaborate more if you have further questions!
