Resume №9546 Updated 20 December 2020

  Another 1 photos available to registered employers

By agreement
Full time
Moscow (ready to move)

Female, 31 years

Height: 159 см

Weight: 49 кг

Martial status: not married

Children: no

Citizenship: Russia


Work experience

3 years 11 months

April 2020 — now

Flight manager

Charter jet (Flight attendant of business aviation), Moscow, Vilnius

Aircraft Type: Haweker 800XP, Bae 125-750; Embraer legacy 600; Challenger 850.
Responsibilities:
- Detailed menu planning & high-quality food procurement
- VIP Catering and menu preparation
- Ensure all special requests and dietary needs are met
- Food preparation and presentation to VIP service standards;
- Coordinating catering orders in corporation with international catering companies and suppliers
- Responsible for cleaning, stocking and ordering all supplies
- Pre-flight & Post-flight duties including, but not limited to; arrange cleaning for dishes, glassware, linens, pillows/blankets
- Prepare expenses reports
- Organizing and supervising in-flight related operations
- Controlling budget/invoices of each flight
- Restocking the aircraft
- Ability to work both independent and team situations
- Owner flights
- Sourcing and standardizing aircraft equipment and amenities
- Organizing inventory, setting up aircraft's interior


4 years 11 months

April 2019 — now

VIP Flight attendant

Sirius-aero (Aviation), Moscow

VIP Flight attendant, Sirius-aero, Moscow, Russian Federation
Aircraft Type: Haweker 800XP, Bae 125-750; Embraer legacy 600; Challenger 850.
Responsibilities:
- Detailed menu planning & high-quality food procurement
- VIP Catering and menu preparation
- Ensure all special requests and dietary needs are met
- Food preparation and presentation to VIP service standards;
- Coordinating catering orders in corporation with international catering companies and suppliers
- Responsible for cleaning, stocking and ordering all supplies
- Pre-flight & Post-flight duties including, but not limited to; arrange cleaning for dishes, glassware, linens, pillows/blankets
- Prepare expenses reports
- Organizing and supervising in-flight related operations
- Controlling budget/invoices of each flight
- Restocking the aircraft
- Ability to work both independent and team situations
- Owner flights
- Sourcing and standardizing aircraft equipment and amenities
- Organizing inventory, setting up aircraft's interior


4 months

April 2018 — August 2018

Guest Service Agent

Sofitel Dubai Downtown, Dubai U.A.E. (Hotel industry), Dubai

*During personal vacation, I accepted a guest services role in hospitality*
Guest Services Agent, Sofitel Dubai Downtown, Dubai, U.A.E.
Responsibilities:
- Completing procedures when guests arrive and leave
- Preparing bills and finalizing guest payments
- Handling customer complaints in a professional and courteous way
- Managing inquiries about the hotel facilities and the surrounding local area,
and making recommendations to guests
- Maintaining updated information on room availability, reservations and guest
messages


5 years

April 2014 — April 2019

Flight attendant

Nordwind (Aviation), Moscow

Flight Attendant, Nord Wind Airlines, Moscow, Russian Federation
Responsibilities:
- Welcoming passengers during boarding process, checking tickets and escorting them to their seats and assisting with stowing away carry-on luggage
- Taking inventory of food items, alcoholic and non-alcoholic beverages, headsets and sales transactions prior to take off and landing
- Ordering additional supplies as needed
- Demonstrating the use of emergency and safety equipment and ensuring passengers utilize safety equipment
- Assisting passengers during emergency situations by providing both physical and emotional support.


2 years 1 month

March 2012 — April 2014

Flight attendant of business class

Aeroflot Russian airlines (Aviation), Moscow

Business Class Flight Attendant, Aeroflot Airlines, Russian Federation
Responsibilities:
- Welcoming passengers during boarding process, checking tickets and escorting them to their seats and assisting with stowing away carry-on luggage
- Checking on board emergency equipment and first aid kits to ensure proper functionality and assisting emergency situations during flight
- Demonstrating the use of safety equipment, such as oxygen masks, and providing advice on how to manage emergency situations - informing passengers on procedures, maintaining safe conditions in flight cabin and helping passengers when needed
- Providing customer service to all passengers, but with a unique focus on the business class cabin (answering questions, serving food and beverages and ensuring comfortable flights for passengers
- Aiding in disembarking flights
- Working with VIP guests (First Class)


Education

Higher

2017 г.

Financial University under the Government of the Russian Federation, Moscow

Specialization Financial analysis, accounting audit and statistics.



Visas:

Schengen Visa Validity: Issued: 08.01.2020 - Expires: 07.01.2021


Knowledge of foreign
languages:

English (Fluent)

Tatar (Fluent)

Russian (Fluent)


Computer knowledge:

Confident user



 Recommendations and references:

  Information is only available to registered employers


 Other information about yourself, comments:

I am a professional flight attendant with over 8 years of experience in international air companies. I am customer-focused and passionate about providing world-class service during all aspects of flight and have proven leadership skills with an acute attention to detail. I am loyal, dependable and friendly.

▪ Trustworthy
▪ Sensible and Practical.
▪ Approachable and Friendly
▪ Safety Conscientious
▪ Highly Organised
▪ Neat and Tidy
▪ Intuitive
▪ Flexible
▪ Adaptable


Languages:
- Russian: Native speaker
- English: Excellent reading, writing and speaking
Flight Operating Permits:
- Haweker 800XP, Bae 125-750
- Embraer legacy 600
- Challenger 850
- Airbus 319/320/321
- Boeing 737, 767, 757, 777
- RRJ-95 и SSJ-100
Other:
- Received many letters of gratitude from passengers, positive production response from JSC "Aeroflot" and LLC "Nord Wind”
- Confident computer user with skills in Office, Databases, A& A, 1C: Enterprise
- Knowledge of cash discipline and the primary accounting documentation - Well-trained and highly experienced in customer communication and management

You can see my video interview by https: //heyling.net/resume/PUOVM


Avia-Uspeh

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