Manager of Operations Control Center (OCC)

2 years

February 2024 — now

Head of OPS department

Avia Center Vzlet LLC (Flight Support), Moscow

Flight support partner for business, cargo, and government aviation across Asia, the Middle East, and Africa. Ramp handling, fuel arrangements, and overflight / landing permits.

• Oversee daily flight operations and schedules.
• Design and optimize departmental workflows.
• Source, negotiate, and finalize vendor contracts.
• Analyze flight data and prepare management reports.
• Develop and implement company documentation.
• Recruit, onboard, and train staff.
• Schedule dispatch team duty rosters.

1 year 3 months

August 2022 — November 2023

Chief Operating Officer (FBO)

Avia Group NJSC (Ground Handling), Khimki

Two Business aviation FBOs at Moscow Sheremetyevo and St. Petersburg Pulkovo international airports with own apron for 40+ parking stands, five warm-up hangars, de-icing, and full ground handling equipment. More than 10 000 operations annually.

• Oversee core business and operational processes.
• Analyze flight data and prepare management reports.
• Develop and execute company’s operations strategy.
• Negotiate and finalize vendor contracts.
• Build and maintain trusted relationships with shareholders, partners,
pand authorities.
• Diagnose issues and deliver solutions to ensure resilience and growth.

3 years 2 months

June 2019 — August 2022

Deputy General director of operations

Sky Atlas JSC (Flight Support), Moscow

Flight operations support for business, cargo, and government clients across CIS, Europe, Asia, Middle East. Also acts as operator’s full OCC for a mixed fleet of 5 business jets and 5 helicopters.

• Review team performance and drive operational improvements.
• Oversee company documentation and implementation.
• Recruit, onboard, and train staff.
• Lead the Commercial department and cross-functional coordination.
• Source, negotiate, and execute provider contracts.
• Analyze flight / commercial data and report to leadership.
• Ensure readiness for irregular ops and emergencies.
• Assist the General Director with assigned management tasks.

2 years 11 months

July 2016 — June 2019

Head of flight support department

Sky Atlas JSC (Flight Support), Moscow

Invited to set up and manage the Flight Support department in a growing ground handling company.
>> Under my oversight and coordination, our team set up a client’s OCC and rolled out EFBs for bizjet smooth flight operation.
>> Developed a simple Excel tool that automates loading, fueling, and flight-time calculations.

• Prepare and implement company documentation.
• Recruit, onboard, and train employees.
• Organize and optimize departmental workflows.
• Source, negotiate, and finalize contracts with providers.
• Prepare and analyze flight statistics for company leadership.

1 year 3 months

April 2015 — July 2016

Deputy head of flight support department

Avia Group СJSC (Ground Handling), Khimki

• controlling and allocating dispatch team resources between requests,
• scheduling duty shifts for dispatch team,
• assisting head of department in process organization,
• operational control of daily flights schedule,
• ground handling organization and coordination in different airports.

2 years 2 months

February 2013 — April 2015

Ground handling dispatcher

Avia Group CJSC (Ground Handling), Khimki

• coordination and organization of the ground handling process (private and charter flights),
• allocating human resources for different flights,
• training of Jr. Supervisors,
• assisting the crew to interact with airport departments,
• preparing documents for the crew, customs and immigration.

8 months

June 2012 — February 2013

Sr. apron supervisor

Avia Group Handling CJSC (Ground Handling), Khimki

• coordination and organization of the ground handling process (private and charter flights),
• allocating human resources for different flights,
• training of Jr. Supervisors,
• assisting the crew to interact with airport departments,
• preparing documents for the crew, customs and immigration.

1 year 3 months

February 2011 — June 2012

Apron supervisor

Avia Group Handling CJSC (Ground Handling), Khimki

• coordination of a ground handling process (private and charter flights),
• assisting the crew to interact with airport departments,
• preparing documents for crew, customs and immigration.

11 months

May 2009 — April 2010

Apron supervisor

Best Aero Handling (Ground Handling), Khimki

• coordination of a ground handling process (private and charter flights),
• assisting the crew to interact with airport departments,
• preparing documents for crew, customs and immigration.

2 years 5 months

September 2008 — February 2011

Check-in dispatcher

Sheremetyevo International Airport (Airport, Ground Handling), Khimki

• passenger check-in for private and charter flights,
• interaction organization between airline representatives and airport departments.

2 months

July 2008 — September 2008

Passenger agent

Sheremetyevo International Airport (Airport, Ground Handling), Khimki

* escorting passengers to / from the terminal / aircraft

Higher

2011 г.

Lomonosov Moscow State University, Mocow

Faculty Physics

End date: September 2023

Air Transport Safety for Managers

MSTU CA, г. Moscow

Safety of Personal Data

Informzaschita, г. Moscow

Winter OPS and DRM recurrent training

Kronborg Air Consult, г. Geneve

Flight Support organization

Aeroflot aviation school, г. Khimki