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9 months July 2025 — now |
Ground Operations Deputy Manager Iran Aseman Airlines, Tehran Assisted in overseeing daily airport ground operations of approximately 40flights per day, to ensure safe, efficient, and on-time aircraft handling.Worked closely with airlines, airport authorities, ground handling teams, andsecurity units to maintain smooth operational flow.Supervised and coordinated 140 operational staff across 15 airport stations (5self-handling and 10 outsourced) and shift teams, ensuring compliance withaviation regulations, safety standards, and company procedures.Managed Key operational areas including passenger services, ramp handling, baggage operations, and flight coordination. |
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1 year 5 months November 2024 — now |
Business Instructor Ana Aviation (Training), Tehran Training Fleet Planning, Scheduling and Network Management MBA, DBAcourses |
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8 months July 2024 — March 2025 |
CEO Councellor - Sales and Marketing Armenia Airways, Tehran Marketing, Planning, System Development |
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4 years 7 months May 2020 — December 2024 |
Deputy Sales and Marketing Director Iran Aseman Airlines, Tehran |
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3 months March 2017 — June 2017 |
Senior Consultant Karun Air (Ex: Iranian Naft Airlines), Tehran Airfare Data Update, fare construction rules and procedures, airline standardregulations and IATA Convention for the Unification of Certain Rules forInternational Carriage by Air |
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2 years 11 months May 2016 — April 2019 |
E-commerce Implementation and Development Manager Iran Aseman Airlines, Tehran Participate in the development of annual business plans for Key Direct andIndirect eCommerce players, implementing in alignment with customerstrategies.Partner with the business to ask in-depth questions to ensure completeunderstanding of the business objective.In co-operation with the line manager, develop sales plans, implementingthese to achieve the objectives and targets set for the E-Commerce channel.Recommend new strategies and programs that increase 3rd party businesssales and optimize existing programs, business practices and processes. Manage the day-to-day operational KPIs and work with direct reports in drivingimprovements along the following: order reviews & cancellations, refunds, changes management.Implement Distribution Policy and comply with Commercial Selling PrinciplesCommunicate and connect with Customers to provide feedback on AsemanAirlines' commercial initiatives and insights on competitors’ activities |
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1 year 2 months June 2015 — August 2016 |
Senior Consultant - Fare, Pricing and OTA Systems Develpement Samaneh Kish Company, Tehran This company is developing Reservation, Pricing and Ticketing Solutions forIranian Airlines, OTAs, Meta-search and Local GDS along with AccountingSystems and I was consulting this company for the following: - Developing Fare and Pricing Service based on IATA and ATPCO standards- Developing OTA and GDS services based on market needs and industrystandards |
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5 months January 2015 — June 2015 |
Senior Consultant - Fare & Pricing System Developement Faranegar (Pars System) Company, Tehran This company is developing Reservation, Pricing and Ticketing Solutions forIranian Airlines, OTAs, Meta-search and Local GDS along with AccountingSystems and I was consulting this company for developing Fare and PricingService based on IATA and ATPCO standards. |
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11 years December 2013 — December 2024 |
Airline Fares, Ticketing & Commercial Fundamentals Instructor Iran Aseman Airlines, Tehran Training SITA Airfare Data Builder service in Aseman Airlines.Provided Basic Fares & Ticketing Course Manual and Instructor.Reservation, E-ticket and Airfare Instructor |
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11 years 1 month March 2009 — April 2020 |
Sales Tariffs, Procedures and Interlining Manager Iran Aseman Airlines, Tehran Updated and restructured Aseman Airlines Pricing method from Traditional toLCC that caused 20% percent higher revenue.Managing and coordinating SITA Airfare Data Builder service in AsemanAirlines.Domestic and Regional Market Analyzer (Iran, Middle East, CIS & Europe).Manage the Aseman Airlines baggage policy, tariff collections and all tariff / pricing related issues.Airline experience in revenue, ticketing or special rates.Oversee industry changes in passenger tariffs through IATA resolutions andindustry practices.Circulate all relevant communications, records and data are updated andrecorded.Monitor Market trends and Establish pricing for different segment. |
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7 months March 2009 — October 2009 |
Revenue management Project Manager Iran Aseman Airlines, Tehran Leading project planning sessions and coordinating staff and internalresources.Managing project progress, adapt work as required and Ensuring projectsmeet deadlines.Managing relationships with clients and stakeholdersOverseeing all incoming and outgoing project documentationParticipating in tender process i.e. design, submission and reviewConducting project review and creating detailed reports for executive staffOptimizing and improving processes and the overall approach wherenecessary |
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9 months October 2007 — July 2008 |
IATA Affairs & Commercial Contracts Expert Iran Aseman Airlines, Tehran Proper knowledge in IATA resolutions, taxes, tariffs, ticketing & standardprocedures.Wide experience in IATA Standard audit of Passenger & General SalesAgents.Providing & circulating Passenger Sales Tariffs & Procedures circulars.Prepared Interline and SPA Contracts based on IATA MITA.Put together comprehensive documentation of objectives, solutions &timelines. |
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2 years 7 months February 2005 — September 2007 |
Commercial & International Affairs Specialist Iran Aseman Airlines, Tehran Experienced in doing excellent documentation on business requirements.Provided the first General Conditions of Carriage for Aseman Airlines.Travel Agents and Sales Representatives Auditor.Conducted and set up the first customer care survey in Iran Aseman Airlines. |
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Higher 2022 г. |
Islamic Azad University, Tehran Specialization Master of Arts (M.A.), Marketing/Marketing Management |
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Higher 2012 г. |
Tehran Aviation Industry College, Tehran Specialization Bachelor of Science (B.S.), Avionics Maintenance Technology/Technician |
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Higher 2002 г. |
Islamic Azad University, Tabriz Specialization Bachelor of Arts (B.A.), English Language and Literature,General |
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End date: January 2012 |
Advanced Train the Trainers IATA Aviation Training & Development Institute, г. Tehran |
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End date: February 2011 |
Airfare Data Builder 1 SITA Training & Development Institute, г. Singapore |
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End date: January 2011 |
Instructional Techniques IATA Aviation Training & Development Institute, г. Tehran |
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End date: April 2009 |
Advanced Passenger Fares & Ticketing PARVAZ Training Institute, г. Tehran |
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End date: March 2009 |
Intermediate Passenger Fares & Ticketing PARVAZ Training Institute, г. Tehran |
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End date: December 2004 |
Managing Distribution Channels & Costs IATA Aviation Training & Development Institute, г. Tehran |
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End date: November 2004 |
Basic Passenger Fares & Ticketing SAMA Training Institute, г. Tehran |
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Revenue Management System (Aviator) SITA Training & Development Institute, г. Tehran |
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Reservation System (Gabriel) SITA Training & Development Institute, г. Tehran |
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Electronic Ticketing II SITA Training & Development Institute, г. Tehran |
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Aviator Advanced Revenue Management & Optimization SITA Training & Development Institute, г. Tehran |
| Knowledge of foreign languages: |
English (Fluent) Persian (Fluent) Turkish (Basic) Russian (Basic) |
| Computer knowledge: |
Advanced user Microsoft Office tools namely Excel, Outlook, PowerPoint and Word, and good knowledge on Business Objects. |
| Driver licence: |
Categories B |
Other information about yourself, comments:
I am a motivated, well-qualified, and creative person with about20 years of practical work experience in Airlines Commercial, E-Commerce, Revenue Management, Interlining, and Passenger SalesTariffs & Procedures.I am also highly competent in development and maintenance ofpositive relationships among customers, passengers, governmentemployees, industry representatives, and academia.I am an analytical, innovative, confident who welcomes newchallenges, especially if they involve implementing and developingschemes and able to lead or to work as part of a team.


