Lounge Agent

2 years

April 2024 — April 2026

Flight attendant

Aeroflot - Russian Airlines (Aviation), Moscow

Duties:
- ensure safety and security of passengers regarding to the high level of standards
- provide excellent in-flight services

Achievements
- managed a demanding work schedule due to temporary flight restrictions
- worked as a business-class cabin crew
- priority and international flights
- participated in a mentorship program
- administered first aid procedures

1 year

April 2023 — April 2024

Receptionist

Pepeliaev Group (Legal Consulting), Moscow

- handle calls, emails, and correspondence
- coordinate calendars, appointments, meeting rooms
- maintain a professional, organized, and welcoming office environment
- greet clients, provide tea / coffee services
- work in databases, MS 365 (MS Office)
- prepare reports, spreadsheets
- coordinate delivery services and taxi
- client event assistance (register participants, coordinate catering services)
- document workflow

2 years

August 2020 — August 2022

F&B Server

Bosco di Ciliegi (Restaurant), Moscow

- handle calls, emails, and correspondence
- coordinate calendars, appointments, meeting rooms
- maintain a professional, organized, and welcoming office environment
- greet clients, provide tea / coffee services
- work in databases, MS 365 (MS Office)
- prepare reports, spreadsheets
- coordinate delivery services and taxi
- client event assistance (register participants, coordinate catering services)
- document workflow

Server
- knowledge of classic Italian cuisine, wine list, and rules of formal table settings
- deliver personalised and high-quality service to guests
- handle guest requests or concerns promptly and professionally, ensuring swift resolution and a consistently positive experience
- knowing etiquette of different cultures, working with English-speaking guests
- provide restaurant services on client events and banquets

Unfinished higher education

2027 г.

Moscow Financial And Law Academy (MFUA), Moscow

Faculty Bachelor of Laws

Legal English

St.Petersburg State University

Flight Attendant

Aeroflot Aviation Training Center, г. Moscow