Flight attendant of business aviation

4 years 7 months

April 2020 — now

Flight manager

Charter jet (Flight attendant of business aviation), Moscow, Vilnius

Aircraft Type: Haweker 800XP, Bae 125-750; Embraer legacy 600; Challenger 850.
Responsibilities:
- Detailed menu planning & high-quality food procurement
- VIP Catering and menu preparation
- Ensure all special requests and dietary needs are met
- Food preparation and presentation to VIP service standards;
- Coordinating catering orders in corporation with international catering companies and suppliers
- Responsible for cleaning, stocking and ordering all supplies
- Pre-flight & Post-flight duties including, but not limited to; arrange cleaning for dishes, glassware, linens, pillows/blankets
- Prepare expenses reports
- Organizing and supervising in-flight related operations
- Controlling budget/invoices of each flight
- Restocking the aircraft
- Ability to work both independent and team situations
- Owner flights
- Sourcing and standardizing aircraft equipment and amenities
- Organizing inventory, setting up aircraft's interior

5 years 7 months

April 2019 — now

VIP Flight attendant

Sirius-aero (Aviation), Moscow

VIP Flight attendant, Sirius-aero, Moscow, Russian Federation
Aircraft Type: Haweker 800XP, Bae 125-750; Embraer legacy 600; Challenger 850.
Responsibilities:
- Detailed menu planning & high-quality food procurement
- VIP Catering and menu preparation
- Ensure all special requests and dietary needs are met
- Food preparation and presentation to VIP service standards;
- Coordinating catering orders in corporation with international catering companies and suppliers
- Responsible for cleaning, stocking and ordering all supplies
- Pre-flight & Post-flight duties including, but not limited to; arrange cleaning for dishes, glassware, linens, pillows/blankets
- Prepare expenses reports
- Organizing and supervising in-flight related operations
- Controlling budget/invoices of each flight
- Restocking the aircraft
- Ability to work both independent and team situations
- Owner flights
- Sourcing and standardizing aircraft equipment and amenities
- Organizing inventory, setting up aircraft's interior

4 months

April 2018 — August 2018

Guest Service Agent

Sofitel Dubai Downtown, Dubai U.A.E. (Hotel industry), Dubai

*During personal vacation, I accepted a guest services role in hospitality*
Guest Services Agent, Sofitel Dubai Downtown, Dubai, U.A.E.
Responsibilities:
- Completing procedures when guests arrive and leave
- Preparing bills and finalizing guest payments
- Handling customer complaints in a professional and courteous way
- Managing inquiries about the hotel facilities and the surrounding local area,
and making recommendations to guests
- Maintaining updated information on room availability, reservations and guest
messages

5 years

April 2014 — April 2019

Flight attendant

Nordwind (Aviation), Moscow

Flight Attendant, Nord Wind Airlines, Moscow, Russian Federation
Responsibilities:
- Welcoming passengers during boarding process, checking tickets and escorting them to their seats and assisting with stowing away carry-on luggage
- Taking inventory of food items, alcoholic and non-alcoholic beverages, headsets and sales transactions prior to take off and landing
- Ordering additional supplies as needed
- Demonstrating the use of emergency and safety equipment and ensuring passengers utilize safety equipment
- Assisting passengers during emergency situations by providing both physical and emotional support.

2 years 1 month

March 2012 — April 2014

Flight attendant of business class

Aeroflot Russian airlines (Aviation), Moscow

Business Class Flight Attendant, Aeroflot Airlines, Russian Federation
Responsibilities:
- Welcoming passengers during boarding process, checking tickets and escorting them to their seats and assisting with stowing away carry-on luggage
- Checking on board emergency equipment and first aid kits to ensure proper functionality and assisting emergency situations during flight
- Demonstrating the use of safety equipment, such as oxygen masks, and providing advice on how to manage emergency situations - informing passengers on procedures, maintaining safe conditions in flight cabin and helping passengers when needed
- Providing customer service to all passengers, but with a unique focus on the business class cabin (answering questions, serving food and beverages and ensuring comfortable flights for passengers
- Aiding in disembarking flights
- Working with VIP guests (First Class)

Higher

2017 г.

Financial University under the Government of the Russian Federation, Moscow

Specialization Financial analysis, accounting audit and statistics.