VVIP Flight Attendant (Warsaw)

4 года 9 месяцев

февраль 2020 — наст. время

VVIP Flight Attendant

Freelance (Private Aviation), Warsaw, Poland

• Cooperation with handling and FBO
• Perform High- End European Service style to all customers
• Provide excellent and outstanding customer service by recognizing their individual needs
• Ability to plan and budget for all aviation requirements and expenses
• Creating individual Menu and catering according to the preferences of each client

• Maintaining flexibility at all time to meet customers' needs with ground handling meeting and greeting the customer
• Develop networking to offer customer rare product, quality, and excellence
• Knowledge in aviation security and safety procedures
• Submitting all flight-related documents such as post-flight reports, catering uplift reports, handover reports

1 год 4 месяца

сентябрь 2018 — январь 2020

VVIP Flight Attendant

Private Owner (Private Aviation), London, United Kingdom

• Boeing BBJ B737-700 & Gulfstream G450

• Traveling internationally looking after the owner, family, and their guests, delivering personalized First Class Service.
• Work with multiple departments throughout the company to assist the owner
• Creating individual Menu and catering according to the preferences of each member of the family and guests
• Personal shopper

9 месяцев

ноябрь 2017 — август 2018

VVIP Flight Attendant

Saudi ARAMCO (Private Aviation), Dhahran, Kingdom of Saudi Arabia

° Licensed by the FAA
° Operate Gulfstream G650 & G450, Hawker, Global, B737, Challenger

• VIP Flight Attendant operating on Private Aircraft traveling the world looking after VIP guests
• Providing High-End Service for the guests
• Work with multiple departments throughout the company to assist guests
• Operating as a single crew
• In charge of Menu, Guest preference, and Guest requests orders
• Preparing catering orders, arranging cabin and galley, welcoming guests, writing after landing reports, making inventory lists, flower arrangement, making guest profiles, taking care of aircraft interior and equipment.

5 месяцев

март 2017 — август 2017

VVIP Flight Attendant

Private Owner (Private Aviation), Dubai, UAE

• Operated Gulfstream G450
• VIP Flight Attendant operating on Private Aircraft traveling the world looking after VIP Customers delivering a First Class Service.
• Operating as a single crew.
• Preparing catering orders, arranging cabin and galley, welcoming guests, writing after landing reports, making inventory lists, flower arrangement, making guest profiles, taking care of aircraft interior and equipment.

5 лет 9 месяцев

сентябрь 2010 — июнь 2016

Premium Class Flight Attendant

Emirates (Airlines), Dubai, UAE

• Operated Airbus A380 & Boeing B777-200, B777-300
• Licensed by GCAA

• Fast-tracked through positions of increasing challenge and responsibility
• Earned a reputation for displaying professionalism and concern for customer comfort.
• Demonstrated capacity to work effectively with difficult personality types
• Member of service development team assisted in the new design and procedures of business class service sequence
• Active listener practiced in resolving customer complaints and promoting conflict resolution
• Glad to travel, available with minimal notice, and known for thriving under high-pressure.
• Able to quickly learn and clearly communicate regulatory guidelines.
• Took great pride in teaching and leading by example.
• Routinely updated recurrent training in safety and lifesaving techniques
• High-energy, positive team player with an excellent work ethic
• Flexible and dependable, prepared and eager to take on new responsibilities

4 года 3 месяца

май 2006 — август 2010

Senior Flight Attendant

LOT Polish Airline (Airlines), Warsaw, Poland

• Licensed by EASA
• Operated Boeing B737-300, 400, 500; Boeing B767-200, 300; Embraer E145, E170 & E175

• Cabin management duties
• Providing outstanding service to all passengers
Identifying and resolving problems and complaints in a satisfactory and immediate manner and follow up if necessary

Высшее

2008 г.

University of Warsaw, Warsaw, Poland

Факультет: Geography and Regional Studies

Специальность: Regional Studies

2 weeks

Дата окончания: январь 2018 г.

Flight Attendant Training Certificate

Flight Safety Savannah Learning Center, г. Savannah

2 weeks

Дата окончания: январь 2018 г.

Heartsaver CPR AED American Heart Association

Flight Safety Savannah Learning Center, г. Savannah