Corporate Flight Attendant

6 лет 3 месяца

август 2018 — наст. время

Flight Attendant

Emirates Airlines (International Airlines), Dubai, UAE

• Assist management and ensure compliance with Federal Aviation Rules and
Airlines’ procedures and policies
• Manage and monitor safety standards and activities to maintain high degree of
aircraft safety standards
• Ensure compliance to company standards and maintain high level of professional
conduct
• Provide exceptional customer service to passengers
• Be responsible for ensuring all supplies and catering are delivered and stored
according to regulations
• Guide and assist safety and comfort of all passengers
• Anticipate customers needs and work to exceed their expectations
• Create a welcoming and positive environment onboard
• Help and support colleagues to achieve team goals
• Administer and coordinate medical care as needed
• Participate in training programs organized by the company and be aware of all
company updates
• Meet Image and Uniform standards. Portrait a professional Emirates Image

7 месяцев

декабрь 2017 — июль 2018

Flight Attendant

Aeroflot Russian Airlines (International Airlines), Moscow, Russia

•
• Provide outstanding customer service to political delegates, businessmen and
various celebrities
• Demonstrate exceptional effort in response to challenging customers needs and
requests
• Prepare the cabin interior for the flight
• Good knowledge of menu and products serving onboard. Follow high service
Standards
• Be responsible for ensuring all supplies and catering are delivered and stored
according to regulations
• Assist management and ensure compliance with Federal Aviation Rules and
Airlines’ procedures and policies
• Manage and monitor safety standards and activities to maintain high degree of
aircraft safety standards
• Ensure compliance to company standards and maintain high level of professional
conduct
• Administer and coordinate medical care as needed
• Participate in training programs organized by the company and be aware of all
company updates
• Meet Image and Uniform standards

3 месяца

июнь 2016 — сентябрь 2016

Seller, Cashier

Polish Water Ice (Cafe), Seaside Heights, NJ, USA

• Provide excellent service to customers by greeting them with a smile and respond
efficiently to their requests
• Effectively handle cash register, including cash, debit and credit card transactions
• Maintain cleanliness of store to exceed customer standards
• Promote cheerful work environment for customers and coworkers

3 месяца

июнь 2014 — сентябрь 2014

Restaurant hostess and Busser

Harbor Fish Market and Grille (Restaurant), Baileys Harbor, WI, USA

• Welcome guests in a warm and friendly manner; escort them to assigned dining
area; present menus and announce waiter’s name
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait
times to incoming Guests if appropriate
• Answer incoming calls and make appropriate reservations
• Tend to special Guests needs and requests
• Observe Guests’ needs throughout dining experience to ensure they receive
high quality service
• Help dining room staff by setting and clearing tables; replenish water
• Use management skills to provide the waiters with an equal workflow

3 месяца

июнь 2014 — сентябрь 2014

Barista and Cashier

Custard’s Last Stan (Coffee shop), Baileys Harbor, WI, USA

• Welcome customers, inform them about specials, answer questions
and accept orders and payments
• Sell coffee and tea blends, highlighting the differences between items and
educating customers about brewing methods
• Prepare sandwiches and baked goods, blend coffee beans, brew tea and coffee
and serve items to customers
• Clean and restock work and dining areas; sanitize equipment and utensils
• Learn about brewing methods, beverage blends, presentation techniques
to improve service quality
• Collect cash, checks, credit card payment from customers
• Maintain cash control over register drawer and verify amounts are correct

Высшее

2017 г.

Chuvash State Pedagogical University named after I.I. Yakovlev, Cheboksary

Факультет: Foreign Languages

Специальность: Bachelor degree in linguistics and English language

2 months

Дата окончания: октябрь 2018 г.

Ab Initio Flight Attendant Training

Emirates Aviation College, г. Dubai

3 months

Дата окончания: май 2018 г.

Initial Flight Attendant Training

Aeroflot Aviation School, г. Moscow