Cabin crew

9 лет 2 месяца

март 2015 — наст. время

Cabin crew

Etihad Airways, Abu Dhabi

Premium cabin trained in guest services and onboard hospitality
 Successfully completed all healthy and safety operating procedures
 Attended all client needs in a timely manner and reduced wait time
 Efforts led to year-round satisfactory feedback from clients;
accelerating my path to a promotion
 Implemented thought leaderships practices to find solution to
unforeseen problems
 Refined overall skill set to adapt to always changing customer
standards
 Represented Etihad Brand at Formula One Grand Prix Abu Dhabi on
a yearly basis
 Demonstrated stress tolerance and ability to work well under
pressure
 Acquired essential problem-solving skills to handle unpredictable
customer behaviour.
 Emphasised great presentation and attention to detail to improve
brand loyalty.
 Build great relationships and helped create a constant team working
environment

3 года 4 месяца

июль 2011 — ноябрь 2014

Cabin crew

Windrose Aviation, Kiev, Ukraine

 Occasionally assigned VIP chart crew responsible for onboarding experience for members of government and high placed executives
 Responsible for general on-boarding procedures and processes
 Maintained and updated ledger of all customers special requests

Высшее

2013 г.

Kiev Linguistics University, Kiev, Ukraine

Факультет: Philology

Специальность: Enterpreting