Бортпроводник

11 месяцев

апрель 2021 — март 2022

Guest manager

Restaurant UHVAT (Restaurant industry), Moscow

Hostess control
Meeting and accommodation of guests
Conflict resolution
Booking tables
Providing all information about the restaurant
Hostess scheduling
Receiving call phones
Creating a positive atmosphere
Identifying of guest feedback to improve the service in the restaurant

My achievements are infinitely gfateful guests in the restaurant and passengers on a board

When i worked as a flight attendant ( Aeroflot) passengers wrote me a lot of written thanks .In all my time in aviation i have never had a single complaint .

1 год 2 месяца

апрель 2019 — июнь 2020

Hostess

Restaurant D. O . M (Restaurant), Sochi

Meeting and accommodation of guests
Receiving call phones
Providing all lnformation about the restaurant
Conflict resolution
Booking tables
Identifying of guest feedback to improve the service on the restaurant

2 года 9 месяцев

январь 2016 — октябрь 2018

Cabin crew

Aeroflot (Aviation), Moscow

Meeting, accommodation and service of passengers
Provision of services on board
Placement of luggage on the shelves
Cabin preparation for flight
Control of order in the cabin during the flight
Providing first aid to passengers
Catering during the flight
Working with onboard documentation
Conflict resolution on board

4 года 5 месяцев

февраль 2010 — август 2014

Cabin crew

Aeroflot (Aviation), Moscow

Meeting, accommodation and service of passengers
Provision of services on board
Placement of luggage on the shelves
Cabin preparation for flight
Control of order in the cabin during the flight
Providing first aid to passengers
Catering during the flight
Working with onboard documentation
Conflict resolution on board

Высшее

2016 г.

Russian State University named after Herzen, Saint Petersburg

Факультет: Design

Специальность: Designer